Release Early, Release Often in not enough | “Release early, release often” was a mantra of software development. However, at the early stage, this mantra will be a waste because we don’t know the customers must-haves yet. |
Metrics can’t explain themselves | Setting up teaser pages and videos to measure/learn the customers metrics. But this is not enough for learning processes. Let’s talk to people instead. |
But talking to people is hard | There are email people and there are phone people. However, ask the customers to send us feedback rather than the phone. Customer interviews, usability tests, feature prioritization, etc. are all tactics we’ll cover in subsequent sections that provide a way for getting actionable feedback from customers. |
Approaching new ways for MineOrder version 2
The pain level of customers | Finding the pain level of the customers by asking them, not by doing research online or asking ChatGPT |
Decouple problems from solutions | The business owners do not care about solutions, they care about their problems. Having more passions for solutions than problems is a problem. Chasing for solutions before knowing problems is a form of waste. |
Start a communication channel | Getting feedback from prospects is a very important step to identify the must-haves |